Our answers to 
the most frequently asked questions. 

1. How do I book a stay with Weezmee?

Simply choose the experience you're interested in, select your dates, and follow the booking instructions. Payments are made online through our secure platform.

2. Can I pay in installments?

Yes! We offer installment plans to make booking easier. You'll see the available options during the checkout process.

3. What payment methods are accepted?

Payments are processed via Stripe, a secure platform trusted by millions of businesses worldwide. We accept major credit cards (Visa, Mastercard, American Express), and depending on your country, other secure payment methods. We also accept Bitcoin and other cryptocurrencies through our trusted partners.

4. What’s included in the stay?

Each experience includes accommodations, local transportation, scheduled activities and entertainment, and all meals (except during free time). Full details are available on each stay’s dedicated page.

5. Will there be a guide or host?

Absolutely! Each trip is co-hosted by a content creator who joins the experience with you, along with our local team to ensure everything runs smoothly.

6. How big are the groups?

We keep our groups small and exclusive — usually between 10 to 15 people — to ensure a more immersive and friendly atmosphere.

7. How much free time will I have?

Our trips are structured but flexible. You’ll have personal time to explore on your own, with a well-balanced mix of group activities and individual freedom.

8. Are the trips open to all age groups?

Most of our stays are open to adults of all ages, and some are suitable for children accompanied by adults. Certain experiences may have age recommendations based on the activities involved.

9. Do I need to arrange my travel to the meeting point?

Yes, you're responsible for getting to the meeting point. We’ll provide helpful tips and can assist you in finding the best travel options.

10. Are airport transfers included?

In most cases, internal transfers (like airport pick-up and transportation between locations) are included. Check the specific details on the stay's info page.

11. What should I pack?

You’ll receive a tailored packing list before your trip, based on the nature of your experience — whether it’s a city break, desert trek, or mountain hike.

12. What’s your cancellation policy?

Our cancellation terms are outlined in our General Terms & Conditions. Generally, we offer flexible options, with partial or full refunds depending on the timing of your cancellation.

13. Can I change my booking?

Yes, modifications are possible depending on availability. Reach out to our support team and we’ll help you make the changes if eligible.

14. Will I need a passport or visa?

This depends on your nationality and the destination. Please check the necessary travel requirements before booking.

15. How long should my passport be valid?

Your passport should generally be valid for at least 6 months after your return date.

16. Can I book a trip just for my group?

Definitely! We offer private stays for groups. Get in touch with us to plan your custom experience.

17. Do you offer fully personalized trips?

Yes — we create tailor-made experiences based on your preferences and budget.

18. How can I reach you?

You can contact us anytime via email, WhatsApp, or through our social media channels. We’re here to help!